Effective Date: April 9th, 2026
Website: https://staging4.thedowacademytrust.org/
1. Introduction
We respect your privacy and are committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights.
2. Information We Collect
We may collect:
- Personal Information
Name, email address, phone number, and any details you provide through forms - Usage Information
Pages visited, time spent on the website, device and browser type - Cookies
Small files stored on your device to improve your experience
3. How We Use Your Information
We use your information to:
- Provide and improve our website and services
- Respond to enquiries
- Communicate with you where necessary
- Monitor and improve website performance
- Comply with legal obligations
We only use your data for the purpose it was collected.
4. Legal Basis for Processing
We process your data based on:
- Your consent
- Legitimate interest in improving our services
- Legal obligations where applicable
5. Analytics
We collect information about how visitors use our website to help us improve it.
This may include:
- Pages visited
- Time spent on the site
- Device and browser information
- General location (not precise)
This information is used in an aggregated way and is not intended to identify you personally.
6. Cookies
We use cookies to:
- Ensure the website functions properly
- Understand how visitors interact with the site
- Improve user experience
You will be given the option to accept or decline non-essential cookies when you visit the site. You can also manage cookies through your browser settings.
7. Sharing Your Information
We do not sell your personal data.
We may share information with trusted service providers who help operate the website. These parties are required to protect your data and only use it for agreed purposes.
We may also disclose information where required by law.
8. Data Security
We take reasonable steps to protect your data, including:
- Secure systems and access controls
- Monitoring and logging of activity
- Regular updates to maintain security
9. Data Retention
We only keep personal data for as long as necessary to fulfil its purpose or meet legal requirements. After this, it is securely deleted.
10. International Data Transfers
Some services we use may process data outside Botswana. Where this happens, we ensure appropriate safeguards are in place to protect your information.
11. Your Rights
You have the right to:
- Access your personal data
- Request corrections
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
To exercise your rights, contact us below.
12. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated date.
13. Contact Us
If you have any questions about this policy or your data:
Email: info@thedowacademytrust.org
Organisation: The Dow Academy Trust